Brand Strength Test

There are 50 questions in all and to be frank they are not easy. But to use Scott’s favorite phrase, if it was easy everyone would do it!

It will probably take you about 10 minutes to do it, but it will be worth it, even if it just stimulates you to think hard about the questions and their relevance to you and your business.

Grade your answers to the test based on a rating system of 1= false, through 5= true or strongly agree.

1.

We can define our brand in less than a dozen words.

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2.

The integrity of the brand guides key management decisions

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3.

Everyone in the organization understands what the brand stands for (brand essence) and can clearly communicate it to the customers.

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4.

All departments are aware of their role in protecting the brand.

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5.

All departments coordinate their branding efforts.

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6.

All communication pieces such as logo, brochures, and other public items are coordinated for maximum impact and key employees review and sign off for maximum consistency

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7.

The “brand story” is a key part of new employee training

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8.

At internal meetings someone is appointed to represent the brand and the customer point of view.

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9.

Some one is appointed as the internal “Guardian of the Brand.

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10.

Brand strength and condition is formally reviewed on a regular basis.

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11.

All of our products are congruent with the corporate brand

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12.

There are systems in place to provide every employee continuous feedback from customers

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13.

All employees can verbalize the mission (or brand commitment) statement

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14.

Senior management understands that a successful brand and incremental shareholder value are synonymous.

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15.

At least 25% of my market knows the category is available.

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16.

There is a concerted effort to extend a personal relationship to our customers

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17.

We are highly aware of how our customers think, their tastes, and how they use our product.

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18.

We ask a representative sample of customers and potential customers how they view our brand at least annually.

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19.

Improving the transaction process is considered as an on-going, active project.

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20.

Customers can and do pay a premium for our product due to the value of our brand

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21.

We regularly conduct a S.W.O.T analysis.

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22.

We make strive to make continuous improvements to our product and service.

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23.

Our quality exceeds most customer expectations…we’re perceived as a value.

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24.

Our brand is timeless

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25.

Our product and service is unique and difficult to duplicate

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26.

Our product is designed to exceed what is generally expected in the category

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27.

In our market our product is the brand of choice.

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28.

Our brand and marketing are legally defensible

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29.

We have a complete profile of our “typical” customer including “a day or week in the life of” scenarios.

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30.

Before adopting an annual marketing program we thoroughly review the previous year and determine if it gave a significant ROM (return on Marketing).

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31.

We rarely if ever repeat a marketing plan from a previous year.

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32.

We regularly search for factors that could unexpectedly affect our business and create back-up plans to meet those contingencies.

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33.

We control the way our brand is represented by re-sellers.

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34.

We have a set of strict guidelines to control graphic communications including photo representations of the product.

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35.

The sales and training departments have input in the marketing program.

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36.

Our brand image is consistent in all of the varying types of media we use.

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37.

Our position statement is registered.

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38.

Our brand is perceived by our customers exactly as we perceive it to be.

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39.

Our customers think our product adds value to the overall category that we are competing in.

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40.

Our brand value allows us to charge a premium price.

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41.

We know exactly what our customers like (or dislike) about our brand.

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42.

We know exactly what our customers want our brand to be and are working to deliver.

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43.

Our customers can immediately identify our unique promise of value.

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44.

During market slow-downs we maintain or increase our marketing.

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45.

There is plenty of room to grow in our category by taking brand share.

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46.

Our category is growing.

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47.

We have both short and long term plans for our brand.

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48.

We have one and all employees can repeat our brand commitment statement.

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49.

Our marketing and branding programs are based on solid research not anecdotal evidence.

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50.

We have created a “Positioning Statement” for our brand.

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© Jack Sims 2008